Immutable Case History
Case Audit Log
AC-2409 ยท every AI, agent, customer, supervisor, signature, and submission event.
10:31:08 HKT
Recording consent captured
Customer consented to recording, transcription, AI extraction, and audit use.
10:47:52 HKT
AI extraction checkpoint
Extract Needs produced 18 proposed facts with 14 evidence links.
10:58:11 HKT
Agent edited income note
Advisor Ng clarified bonus variability in financial capacity section.
11:12:29 HKT
Contradiction acknowledged
Existing CI cover mismatch marked non-blocking with reason code.